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Frequently Asked Questions

 

What is your shipping Policy?

All orders are shipped within 7 days after receipt of payment using registered post.  I will provide tracking information to you once I have shipped the item.  Delivery takes 3-7 days for local, and 14-60 days for international destinations.

If you did not receive your order within 60 days, please track the package using the tracking number provided.  Please wait for 8 weeks before I replace your item because it is my experience that packages will eventually be delivered within that time frame.

Please note that prices indicated do not include customs charges and taxes, which are the responsibility of the buyer.  

 

What is your Policy on Returns/Exchanges/Refunds? 

ALL orders are made to order, so please consider carefully prior to ordering.

Please note that different monitors are calibrated differently, hence the color of the prints on screen may not look exactly like what you receive. 

I do my best to ensure your order arrives in perfect condition.  If you do happen to receive a defective item, please contact me within 3 days of delivery via email, I will let you know what steps to take.  Providing these terms are met, I'll replace the damaged item or credit your account.  No other returns will be accepted.

Please note that gift cards are not returnable.

 

Additional information

I welcome custom orders.  If you would like to purchase photographs that are on my Facebook or Instagram page, please contact me and I will set up a listing for you.  Wholesale accounts are available.  Please ask me for my line sheet.

 

Copyright policy

All of my work is copyright protected.  Please contact me if you would like to license my images or blog about my work.

 

How can I keep up with your new work?

To keep up with my new work and receive discounts and special offers, please sign up for my newsletter here

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

ALL orders are made to order, so please consider carefully prior to ordering. Please note that different monitors are calibrated differently, hence the color of the prints on screen may not look exactly like what you receive. I do my best to ensure your order arrives in perfect condition. If you do happen to receive a defective item, please contact me within 3 days of delivery via email, I will let you know what steps to take. Providing these terms are met, I'll replace the damaged item or credit your account. No other returns will be accepted.

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Our fine art prints are printed using archival ink on archival lustre paper. Our prints have a longevity of 100 years in typical display conditions. We print on thick archival grade, poly-cotton blend canvas. These canvas is pH neutral and acid free, thus will not yellow over time.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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